Help
Questions, bug reports, or feature requests — here's how to reach us.
Last updated: July 16, 2026
Common questions
Will my invoices sync to my other devices?
No — by design. Local Invoice stores everything only on the device you're using, with no account and no cloud sync. If you need an invoice on another device, export it as a PDF and share it over (AirDrop, email, etc.).
I deleted the app / cleared my browser data — can I get my invoices back?
Only from a backup you made yourself. Since nothing is ever uploaded, there's no copy on our end to restore from. If you saved a backup file (footer → Back up your data), you can import it with Restore from backup. This is the tradeoff for full privacy — see the Privacy Policy for details.
Is there a paid plan?
Local Invoice is free to use, with an optional Pro unlock: a one-time $12.99 purchase (not a subscription) that unlocks custom logo & branding, payment instructions, and recording partial payments & deposits on every invoice.
Checkout is handled securely by Stripe (via RevenueCat) — the processor only ever sees the email for your receipt and your payment method, never your invoices or client data. Pro comes with a 30-day money-back guarantee: if it's not for you, email support@localinvoiceapp.com within 30 days for a full refund. Once approved, your refund takes about 5–10 business days to appear on your statement.
On iPhone and iPad, checkout is handled by Apple through the App Store — we never see your card, name, or email. If Pro isn't for you, you can request a refund from Apple at reportaproblem.apple.com; Apple reviews and processes it.
How do I get Pro back on a new device?
When you unlock Pro, you're given a one-time restore code (and a license card you can save). Since there are no accounts, that code is how you re-unlock Pro in your web browser on any device — keep it somewhere safe.
Hold onto your Stripe receipt email as proof of purchase, too. Lost your code? Email support@localinvoiceapp.com and we'll help. The iPhone and iPad app sells Pro separately through the App Store.
How do I get Pro back on a new device?
Tap Restore Purchases and sign in with the Apple Account you bought Pro with — Apple brings your purchase back. Your Apple receipt is your proof of purchase.
Does Local Invoice work offline?
Yes, once loaded. There's no server it depends on for day-to-day use.
Request a refund
30-day money-back guarantee. Email us and a real person reviews it — no forms, no runaround. Once approved, your refund goes back to your original payment method and takes about 5–10 business days to appear on your statement.
So we can find your purchase, please include your restore code and the email on your Stripe receipt in the message.
Request a refundRefunds on iPhone & iPad are handled by Apple. Apple manages all App Store purchases, so refund requests go directly to Apple — it's quick, and Apple reviews and processes it.
Request a refund from AppleSomething not covered here?
Email support@localinvoiceapp.com — happy to help.